Letter Carrier Anthony Scardino was delivering mail in Stratford, NJ, recently when he heard a customer calling for help from inside her house.
The customer, who lives alone, lost her balance and fell after having a stroke.
She was wearing a medical alert necklace but was too disoriented to use it and instead cried out for help.
The Postal Service employee called 911 and waited until help arrived.
The customer is receiving medical care, and her family is making provisions for when she returns home.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
