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Singing their praises

Two employees thanked in song and Tennessee tackles winter weather

A woman wearing a red dress and a woman wearing blue jeans and a red shirt stand on either side of table with Christmas decorations.
Bulk Mail Technicians Rhonda Jackson, left, and Melissa Vandegraft received thanks from a customer in song.

A Business Mail Entry Unit customer in Cincinnati name-checked two of its employees in a song to thank them for their help.

The tune, “Brave Like Me,” takes its name from the Brave Like Me Foundation, a nonprofit that customer John Otten co-founded after his son, Brayden, died from congenital heart disease. The nonprofit seeks to help children facing complex medical conditions.

Bulk Mail Technicians Rhonda Jackson and Melissa Vandegraft helped the foundation send out its first mailing, a process Vandegraft described as “awesome.”

“I loved seeing their dreams come to fruition and being part of that process,” she said.

Jackson, who helps customers use the Postal Service’s mailing software, said that patience is one of her virtues. “I am very patient with people, and I think that’s why he was so touched.”

Even so, she was surprised to learn about the song. “We made their day enough that they actually wrote a song about us. I think that’s awesome and that’s why I do what I do.”

Cozying up to safety

Field Safety and Health Manager Krista Hall and her team recently sponsored a Winter Weather Preparedness Contest in Tennessee.

The goal was to inspire retail and delivery employees to create welcoming, well-stocked winter safety stations that colleagues could use to tackle seasonal challenges. Ice scrapers, deicer pellets, hats, gloves and hot cocoa were some of the items on offer among the entries.

The top three winners — Maryville, Shelbyville and Mount Juliet stations — received prizes and bragging rights, but Hall expressed appreciation for all the stations that participated and showed a commitment to readiness.

“You have set the bar high for winter safety excellence,” she said.

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