Letter Carrier Michael Cain was delivering mail in Park Falls, WI, recently when he noticed two days’ worth of mail in a customer’s mailbox.
The man usually retrieved his mail right after delivery, so Cain knocked on the door, but no one answered.
The door was unlocked, so the Postal Service employee and a neighbor entered the home and found the customer lying on the floor unresponsive. The neighbor called 911, and Cain stayed with the man until paramedics arrived.
The customer was taken to a hospital and then later to a rehabilitation center.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
