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This employee gave a customer CPR

The man had fallen out of his wheelchair and was having a heart attack

A bearded man wearing a USPS jacket stands next to a U.S Post Office sign
Locksport, NY, Letter Carrier Brandon Laroach

While delivering mail recently, Lockport, NY, Letter Carrier Brandon Laroach saw a customer having a heart attack.

After the man fell out his motorized wheelchair, the Postal Service employee called 911 and performed CPR until paramedics arrived.

The customer was taken to a nearby hospital, where he was able to say goodbye to family members before dying.

Following the funeral, family members expressed appreciation for Laroach’s efforts.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.