The Postal Service has reported its financial results for fiscal year 2025 (Oct. 1, 2024-Sept. 30, 2025). Here are the highlights:
• Revenue. Total operating revenue was $80.5 billion, an increase of 1.2 percent compared with the previous fiscal year. First-Class Mail revenue increased 1.5 percent, while Marketing Mail revenue increased 2.3 percent. Shipping and packages revenue increased 1 percent.
• Volume. Total volume was 108.7 billion pieces, down 3.3 percent from the previous fiscal year. First-Class Mail volume declined 5 percent, while Marketing Mail volume declined 1.3 percent. Shipping and packages volume declined 5.7 percent.
• Expenses. Total operating expenses were nearly $89.8 billion, an increase of 0.4 percent compared with the previous fiscal year. The overall increase in operating expenses was primarily due to increases in compensation costs and other operating costs, including an incentivized voluntary early retirement offer to certain employees, partially offset by the effect of discount rates on workers’ compensation costs and lower transportation costs.
• Controllable loss. Excluding certain expenses that are not controllable by management, the controllable loss was $2.7 billion for the year, compared with $1.8 billion for the previous fiscal year. The net loss for the year under generally accepted accounting principles totaled $9 billion, compared with a net loss of $9.5 billion for the previous fiscal year. The decrease in net loss is attributed to an operating revenue increase of $916 million, transportation expense reductions of $422 million, and a decrease in workers’ compensation expense of $1.1 billion, partially offset by increased compensation and benefits expense of $1.7 billion, and higher other operating expenses of $221 million.
“In surveying the results of the past year, the occasional appearance of financial progress — such as our profitable first quarter — is far outweighed by the reality of our significant systemic annual revenue and cost imbalance,” said Postmaster General David Steiner. “To correct our financial imbalances, we must explore new revenue opportunities and public policy changes to improve our business model. Most importantly, we must operate more efficiently and compete more effectively to best perform our public service mission.”
The Postal Service’s Nov. 14 news release has more information.
