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Here’s what Link covered Oct. 12-18

Lobby upgrades and a new book made news

A modern Post Office retail lobby
The Postal Service’s upgraded retail lobbies will feature self-service kiosks, streamlined layouts and upgraded digital signage.

Last week, Link expanded its recent look at upgraded USPS retail lobbies, this time focusing on standalone Post Offices.

Self-service kiosks, streamlined layouts and upgraded digital signage are among the improvements.

“People expect speed, clarity and technology-driven convenience, and that’s what our new lobbies deliver,” said Tracy Redmond, USPS retail operations director.

We also told you about the history of an automated Post Office; a new biography available on usps.com of Amos Kendall, postmaster general in the 1830s; and “Delivering for America: How the United States Postal Service Built a Nation,” the new coffee table book by James H. Bruns, the former director of the National Postal Museum.

Finally, in “Heroes,” we brought you the story of Lynn Juist, a letter carrier in Willoughby, OH, who aided an older custom who had fallen inside her home.

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