USPS logo LINK — USPS employee news Printable

Here’s what Link covered Sept. 7-13

A new text message scam and Inspection Service hiring made news

The word “smishing” spelled out in block letters against a backdrop of computer code on paper
Smishing uses text messages to trick people into providing sensitive information or taking harmful actions.

Link encouraged readers to stay alert for smishing scams on USPS-issued devices last week.

Smishing is a type of cyberattack that uses text messages to trick people into providing sensitive information or taking harmful actions.

In the latest scam, cybercriminals are impersonating Postal Service leadership and asking for personal data by sending text messages.

The bottom line: If you receive a text like this, it’s probably fake and you should report it.

In other news, Postmaster General David Steiner toured nine USPS facilities in Colorado and Texas, discussing his priorities for the organization and meeting with employees; the Postal Inspection Service announced that its hiring portal for postal inspection jobs is open from Sept. 8-17; and we shared reminders about TSP webinars, and the two exemptions to FOIA requests that USPS frequently uses.

Link also highlighted the release of the Holiday Cheer and William F. Buckley Jr. stamps, as well as the Buckley stamp dedication ceremony; and we informed readers about the latest “Mailin’ It!” podcast on security in the digital age.

In “Heroes” we spotlighted Cecil Cloyed, a letter carrier who called 911 and waited for paramedics after a customer who was locked in her house called for help; and “People” shared the stories of two employees — Telyna Hope Jenkins and Mia Gabriel — who are part of the organization’s 250th anniversary celebrations in different ways.

Jenkins is the postmaster of the Glendora, NJ, Post Office, one of 60 offices that are offering a special pictorial postmark, while Gabriel, a letter carrier in San Diego, is featured on the 250th anniversary USPS workplace poster.

Finally, “On the Job” spotlighted Lisa Arcari, the USPS domestic package pricing director, who stressed the importance of delivering good customer service.

“Being reliable is invaluable to how we price because you can’t price poor service low enough. The better value we have, the better competitive position we have,” she said.

Email us your feedback. Your comments could be included in our “Mail” column.