As Letter Carrier Casey Roubidoux was approaching a home in Weiser, ID, recently, he could see the customer through the screen door coming to greet him.
But the woman then stumbled and crashed into a side table, striking her arm and head as she fell.
The Postal Service employee opened the door to help the customer, who appeared to be having a seizure.
Roubidoux called 911 and waited with her until help arrived.
The customer was back at home the next day and greeted Roubidoux at the door.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
