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Do you know what to do if attacked by ransomware?

This kind of malware can lock down USPS computers, devices

A man seated at his desk buries his head in his hands. Near him, a computer monitor displays the word “ransomware.”
Ransomware is software that locks access to computers or other devices until a ransom is paid.

The Postal Service is reminding employees and contractors to beware of ransomware — software that locks access to computers or other devices until a ransom is paid.

This malware can also disable screens, lock files and delete backups.

Opening email attachments, clicking on ads or following malicious links can lead to a ransomware attack.

If you think your computer or device has been affected by ransomware, follow these steps:

• Stop using the device;

• Call the USPS Cybersecurity Operations Center at 866-877-7247; and

• Report the incident to your manager or supervisor.

Don’t use the device unless instructed to do so by the Postal Service’s Computer Incident Response Team or the IT Help Desk.

The CyberSafe at USPS Blue and LiteBlue pages have more information.