A team of employees at the Clovis, CA, Post Office helped save the life of Michael Montes Jr., a rural carrier who had a heart attack inside a locker room there.
Montes was in emergency surgery within 38 minutes of having the heart attack thanks to the efforts of his colleagues, according to Neil Barton, a customer services supervisor.
City Carrier Assistant Noe Baeza retrieved medical gear while Custodian Anthony Maldonado assisted with crowd control.
Rural Carrier Danielle Lincoln made sure the dock doors remained open to give paramedics access.
Customer Services Supervisor Gina Taylor coordinated the emergency response, Mail Processing Clerk Taleha Cruz and Retail Associate David Sperl cleared walkways and guided paramedics to the scene.
Mail Processing Clerk Connie Cooper contacted Montes’ family.
Montes continues to recover and expects to return to work soon.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.