Plainfield, WI, Postmaster KaSondra Hams recently learned that a customer wasn’t collecting his mail.
The man had just moved to the area and couldn’t get around well because of health problems. As a result, his mail and packages were piling up outside his home.
Hams asked police to check on the man and called social services for additional assistance.
After receiving emergency medical care, the customer returned home and now gets regular visits from a caregiver.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.