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USPS groups sales teams under one organization

Move is to improve ‘finding, getting and keeping customers’

A display of USPS-branded boxes in a Post Office work room
The USPS sales organization helps business customers use postal mailing and shipping products.

The Postal Service has realigned its sales teams to better support business customers and revenue growth.

Under changes that were announced last week, the following teams will report to Bill Fraine, national sales senior vice president:

• Strategic Sales, which works with the Postal Service’s largest business customers to maintain and grow these accounts. This team is led by Juan Nadal, strategic sales vice president.

• Regional Sales, which works with smaller, mid-tier and growing customers, and Inside Sales, which works with businesses that become new customers through the Leading Together leads program and other sources. These teams are led by Shavon Keys, regional sales vice president.

“The close alignment of these teams will improve the process of finding, getting and keeping customers at all levels,” Fraine said. “This has been a strong year of growth, and we are excited by and confident in the opportunities this realignment will bring.”

In addition, the Business Solutions Network Modeling team and the Customer Solutions and Integration team will move from Sales to the Operations, Integration and Performance group.

The Shipping and Commerce team will now report to the Product Solutions organization in Marketing.