Rural Carrier Angela Darnell was delivering mail in Trafalgar, IN, recently when she heard someone yelling for help.
She got out of her vehicle and found an older woman lying on the ground. The customer had fallen backward while pulling weeds in her yard and couldn’t get up.
Darnell couldn’t lift the customer by herself, so she called her postmaster, Kristina Sims-Nugent, for help.
When the two of them were unable to get the customer on her feet, Darnell called 911. Paramedics arrived, helped the woman up and took her back into the house.
“The customer had been on the ground in the direct sunlight for 15 minutes yelling for help,” said Sims-Nugent. “She was saved when Angela drove by and responded to the call.”
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
