Letter Carrier Jayden Wise was recently delivering mail in Mason City, IL, when he heard a man crying out for help.
Wise followed the sound and discovered a customer who had fallen off a ladder and was in severe pain.
The Postal Service employee called 911 and stayed with the customer until paramedics arrived.
The customer is recovering from his injuries, which included several broken bones.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
