Last week, Link brought you Postmaster General Louis DeJoy’s latest employee video message, which addressed recent developments involving USPS and the latest update on the Delivering for America plan.
We also spotlighted the Postal Service’s 5-Star Banner Program, which rewards Post Offices that receive high customer-satisfaction marks on several metrics. “It’s all about positivity, highlighting our best practices,” said Misty Wilhelm, a USPS retail experience specialist.
Link also published the first of several stories that will look back at 250 years of the American postal system. We kicked things off at the very beginning of the organization, when the Second Continental Congress — aware of the importance of a safe mail system in their revolutionary effort — named Benjamin Franklin postmaster general.
And we told the story of the Missing Post Office, a 2013 art project in Japan that blossomed into a permanent museum where people can write letters to living and departed relatives, friends, pets, past selves, future selves, inanimate objects and more.
Meanwhile, “Heroes” highlighted the actions of Vicki Steinbach, a now-retired Potosi, WI, retail associate who stopped a customer from losing more money in a scam than she already had; and we told you about Steven Murphy, a WestPac Area logistics implementation strategy manager whose much-in-demand blood type inspires him to give blood regularly.
Link also featured stories on proposed USPS service standards changes; a new rule for shipping cremated remains; post-employment ethics; and the release of stamps celebrating the Appalachian Trail.
The “People” column helped bring the week to a close on two upbeat notes: A quartet of signed banners that will be presented to four offices affected by the Los Angeles wildfires; and a Flagstaff, AZ, job fair that exceeded expectations.
“Our team tries to engage with anyone coming into the Post Office to let them know we are hiring,” said Stacy Peoples, a Phoenix senior workforce planning specialist.
