Letter Carrier John McDermott was delivering mail in Hornell, NY, recently when he noticed that an older customer’s mail was not being picked up, which was unusual.
The carrier alerted the local postmaster, who called the police.
Officers visited the home later that day and found the man had died.
Medical officials determined that the customer died of natural causes.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
