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Here’s what Link covered Nov. 3-9

November observances, open season and the new holiday ad made news

The exterior of a U.S. Post Office
A POW-MIA flag, honoring members of the armed forces held as prisoners of war or those missing in action, flies alongside a U.S. flag at the Wernersville, PA, Post Office.

Veterans Day may occupy a single spot on the calendar each year, but it was practically a weeklong commemoration in Link.

We explored the origins of the annual holiday and shared news about special certificates and a video USPS released to salute employees who served in the military.

We also warned about fake websites that try to trick victims into consuming malicious content, and offered a “Heroes” profile of Pam Lavalley, a rural carrier in Gilbertsville, KY, who rescued a woman who had been wounded from a fall.

“We wouldn’t have our mother with us today if not for Pam,” said Valerie Alfaro-Skinner, the customer’s daughter.

Additionally, Link shared news you can use in the runup to the open season benefits enrollment period with a preview on the many changes coming this year, including the new Postal Service Health Benefits Program and a new flexible spending account administrator.

And speaking of previews, we offered a look at the new USPS holiday ad, “The Holiday Ride,” and the kickoff of the Postal Inspection Service’s holiday ad campaign, “Don’t Get Snowed by Holiday Scams.”

Other stories included the release of the latest episode of “Mailin’ It!,” the USPS podcast, and the display of a next-generation delivery vehicle at Postal Service headquarters in Washington, DC.