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The customer was in the weeds

A carrier found a woman who had fallen while gardening

Smiling man in postal uniform stands near delivery vehicle
Roy, UT, Letter Carrier Adam Benincosa

Letter Carrier Adam Benincosa was delivering mail recently in Roy, UT, when he spotted a customer in distress.

The woman, Sherry Jarvis, was lying on the ground of her front yard and frantically waving and calling out for help. She had been stranded for hours but was unable to catch anyone’s attention.

Benincosa rushed to help Jarvis, who had fallen while gardening, hitting her head on the railroad ties lining her planter box.

“I was weeding, and I went to pull out this big weed. Well, the weed won,” Jarvis later told a local radio station.

Benincosa tried to help Jarvis to her feet again, but she said she couldn’t feel her legs. He called 911 and stayed with her until help arrived.

Jarvis was treated for minor injuries.

“She’s probably the fifth person I had to help up” Benincosa told the radio station.

He also helped a child stung by a bee and carried groceries for his customers over the years.

“It’s just these little moments. You know, just helping each other,” he said.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.