The Postal Service is reminding employees not to hit “Reply All” on errantly sent emails that contain a large number of people in either the “to” or “cc” fields.
Doing so sets off a chain reaction that floods email inboxes with dozens of unwanted responses and adds unnecessary strain on the Postal Service’s email servers.
Employees and contractors who violate the policy on not engaging in reply-all emails will be required to undergo email etiquette training.
Failure to complete training will result in restricted permissions in Outlook, the email application the organization uses.
Management Instruction AS-870-2019-1 Electronic Messaging has additional information.
