Since the introduction of USPS Ground Advantage last year, the Postal Service has experienced a 375 percent increase in volume for packages over 1 pound, The Eagle magazine reports in its summer issue.
Package volume has grown every fiscal quarter since Ground Advantage was launched in July 2023. The product’s simplicity, dependability and affordability have proven attractive to businesses.
Another article explains how the organization’s Customer Experience Vision Activation pilot, which will be rolled out at sorting and delivery centers and will empower employees to better meet customer needs.
The magazine’s latest edition also explores how inflation affects not only consumers, but USPS, too.
The effectiveness of Political Mail and the safeguards around Election Mail are also covered in this issue.
The Postal Service mailed The Eagle to employees’ homes this month. It is also available on Newsroom, a USPS online news hub.
