Rural Carrier Danny Lara Jr. was delivering mail recently in Waterford, CA, when he noticed a customer’s mail piling up.
The Postal Service employee asked the local sheriff’s department to check on the 91-year-old woman.
Officers found the customer unconscious in her chair. She was treated for an infection that had led to elevated blood sugar.
The woman’s nephew later mailed a letter to the Waterford Post Office to thank Lara for making the call.
“Danny is much more than a mail carrier to my aunt and family,” he wrote. “Danny has served his community beyond just delivering the mail.”
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.