Custodian Ruben Munoz was working outside the Phoenix Processing and Distribution Center last fall when he heard gunshots in the distance.
Moments later, a woman pulled up in her car, got out and approached Munoz.
“Am I hit?” she asked repeatedly.
The woman had been driving nearby when she saw a man shooting a gun. Her car was struck by one of the bullets.
After moving the woman to a safe place, Munoz called 911, then alerted his co-workers. He checked the woman for injuries and stayed with her until police arrived.
The woman provided officers with a description of the suspect, who was later arrested.
She also sent a letter to Munoz, thanking him for his help.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
