Rural Carrier Brandon White was driving along his Russell Springs, KY, route on a sweltering day in August when he noticed a customer lying on the ground in her backyard.
White parked his postal vehicle and found that the woman had injured her ankle after falling.
He called 911 and comforted her until an ambulance and her family members arrived. Emergency responders took the customer to a hospital, where she underwent surgery for a broken ankle.
According to Russell Springs Postmaster Jimmy Hare, the woman could have been stranded for an extended time if White hadn’t assisted her.