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Open season access

PIN must work in PostalEASE

Employees need to have their self-service profile set up on PostalEASE if they wish to make changes to their benefits during open season.

USPS employees should ensure their self-service profile is set up on PostalEASE — the platform used to make changes to benefits during open season.

Employees will need to have a personal identification number (PIN) and multifactor authentication set up before they can make any changes.

A PIN can be reset by calling the Human Resources Shared Service Center’s interactive voice response system at 877-477-3273 and selecting Option 1. The PIN will be mailed to the employee via First-Class Mail.

Employees can also reset a PIN through the self-service PIN reset application on LiteBlue. That link can be found under the “Employee Apps” heading after signing in using multifactor authentication.