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Scanning snapshot

Flag order, sales leads, data also highlighted

WestPac was the area leader in scanning during the week ending Sept. 29, while Michigan 2 finished first among the districts.

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 95.69 percent during the week ending Sept. 29, down 0.02% from one week earlier.

The data was collected Oct. 4.

WestPac led the four areas with a rating of 96.64 percent, while Southern ranked last with a 94.84 percent rating.

Among the 50 districts, Michigan 2, part of Central Area, ranked first with a 97.63 percent rating, while Florida 1, part of Southern Area, ranked last with an 89.76 percent rating.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.

Flag notice: U.S. flags at all USPS facilities should continue to fly at half-staff through sunset, Thursday, Oct. 5, to honor U.S. Sen. Dianne Feinstein of California, who died last week.

Entry point: USPS retail associates can now enter customer information for the LEADing Together employee lead submission program through their Retail System Software, or RSS, terminals.

Delivery data. From July 1-Sept. 22, the Postal Service delivered 91.4 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.

During the same period, USPS delivered 95.2 percent of Marketing Mail and 86.2 percent of Periodicals on time, the figures show.

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