Letter Carrier Charles Markee II was recently conversing with an older customer on his route in Medina, NY, when he grew concerned that she seemed disoriented.
Markee soon called 911, and when a police officer checked on the woman, it was determined she needed medical attention at a hospital, where she subsequently died.
Several weeks later, the customer’s daughter visited the local Post Office to thank Markee for his actions.
Without him, she said, her mother would likely have died alone at home, instead of having the opportunity for family members to say their goodbyes in person.