The Postal Service began the year on an upbeat note, following a strong peak season.
“More than 10 months of planning and preparation paid off,” Postmaster General Louis DeJoy said in a January video message to employees.
USPS accepted more than 13.2 billion mailpieces between Thanksgiving and New Year’s Eve in 2021, up half a billion from the same period in 2020 — and service performance was a “vast improvement” over 2020, DeJoy said.
But there was no time to rest on laurels: The Biden administration tapped the organization to deliver millions of rapid at-home COVID-19 tests to Americans.
USPS turned on a dime, and by early March, more than 270 million test kits had been dispatched.
USPS Connect Local began its nationwide rollout, and the “We Go Everywhere” ad campaign aired its first TV spot.
And the Postal Service placed its first order for next-generation delivery vehicles.
The positive momentum of winter continued into spring with perhaps the biggest win of the year just around the corner.
Coming next: Link’s four-part review of 2022 continues Dec. 27 with a look back at spring developments.
