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Courageous countdown: No. 4

Miamisburg, OH, Letter Carrier Nicholas Pierce

Link is looking back at the year in “Heroes’ Corner” with a countdown of the 10 most-viewed articles.

Coming in at No. 4 is “Sorry, wrong number,” the story of Nicholas Pierce.

The letter carrier was delivering mail in a Miamisburg, OH, neighborhood when he was approached by a 7-year-old child who said she was lost.

Pierce asked the little girl where she lived, and she told him an address with the street number 371.

The Postal Service employee walked her to that location, which turned out not to be her house.

Pierce spoke with her further and determined she meant 471, so he took her there, where her mother came outside and thanked him for guiding her daughter home.

If you know of heroic colleagues like Pierce, the Postal Service wants to know about them, too.

Employees recognized through the Postmaster General Heroes’ Program must be nominated for the award. Corporate Communications reviews nominations for accuracy, then sends them to the Postal Inspection Service and the Office of Inspector General for approval.

Following approval, each nominee receives a commendation letter from Postmaster General Louis DeJoy.

Honorees are also featured in Link’s “Heroes’ Corner” column.

To nominate an employee, complete PS Form 400, Corporate Communications PMG Hero Nomination, and email it to

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