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The USPS IT Self Help/Service Now portal has been redesigned.

The Postal Service has redesigned the IT Self Help/Service Now portal to provide users with quick, step-by-step information on how to resolve software, operating system, technology and application issues.

The updated portal separates the IT service catalog into four sections:

Resolve: where users can create tickets to fix issues, including problems involving desk phones, printers and Microsoft Office software.

Request: where users can ask for reports, services, application access and other digital items.

Shop: where users can submit requests for phones, tablets, computers and other items.

Links: provides access to applications, department homepages and downloadable resources.

The redesign also includes a featured articles section that provides instructions on how to resolve printer errors, slow internet performance and other common issues.

The IT Self Help/Service Now portal is available on Blue.