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Mail deal

Employee’s tip brings in $147,000

Tamika Thompson-Ali, a Preston, TX, customer services manager, used the Submit a Lead program to help generate new revenue for USPS.

A lead from an employee in Texas has resulted in a marketing deal worth $147,000 for the Postal Service.

Tamika Thompson-Ali, a customer services manager at the Preston Royal Post Office, recently helped a customer that needed to find a way to communicate with area residents.

She submitted the customer’s information through Submit a Lead, a program for employees who are not eligible to participate in the Postal Service’s other lead-generation programs.

Postal Service representatives followed up with the customer and closed a mailing deal valued at $147,000 in new estimated annualized revenue.

Sales generated from the Submit a Lead program are included in the USPS Every Lead Counts campaign to raise revenue through sales leads from employees.

“Tamika treats her customers with professionalism and generosity,” said Lou DeRienzo, a small-business senior specialist at USPS headquarters in Washington, DC. “As a result, she was able to recognize an opportunity to help a customer and generate revenue for the USPS.”

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30.

The Small Business and Lead Generation Programs Blue page has more information about Submit a Lead and the other employee lead programs: Business Connect, Clerks Care, Customer Connect, Mail Handlers and Rural Reach.