Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97 percent during the week ending May 20, down 0.2 percent from one week earlier.
The data was collected May 25.
Southern led the four areas with a rating of 97.11 percent, while WestPac ranked last with a 96.92 percent rating.
Among the 50 districts, Washington, part of WestPac, ranked first with a 98.15 percent rating, while Colorado-Wyoming, also part of WestPac, ranked last with a 93.74 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
Delivery data. From April 1-May 13, the Postal Service delivered 93.4 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.
During the same period, USPS delivered 95 percent of Marketing Mail and 86.7 percent of Periodicals on time, the figures show.
Postal Bulletin. Postal Bulletin’s May 19 edition offers safe lifting techniques for postal workers, along with the latest updates to USPS policies, procedures and forms.
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