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Menomonee Falls, WI, City Carrier Assistant Kara Dahl

City Carrier Assistant Kara Dahl was recently delivering mail in Menomonee Falls, WI, when she came upon the scene of an accident that left a FedEx truck overturned.

Dahl immediately stopped, determined that a bystander had called 911, and rushed to check on the injured driver.

The man asked the Postal Service employee for help reaching his wife and his manager by phone.

Dahl happily obliged, and she stayed with him until emergency responders arrived.

“His comments several days later were that in the midst of the stress and disorientation, he just remembers what a calming influence Kara was,” said Menomonee Falls Customer Services Supervisor Gail Gephart. “He was so grateful for her presence that day.”

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