USPS logo LINK — USPS employee news Printable

Neighbors notice

Springfield, IL, Rural Carrier Jacqueline Tannehill

Rural Carrier Jacqueline Tannehill was recently making deliveries in a Springfield, IL, neighborhood when she grew concerned about an older customer whose mail was piling up.

Tannehill knocked on the woman’s front door and only heard dogs barking in response.

The Postal Service employee alerted a neighbor, knowing he was also a local police officer.

Emergency responders soon checked on the customer, discovered that she had fallen and sustained a head injury, and rushed her to a hospital.

Residents throughout the neighborhood later thanked Tannehill for her attentiveness.

The customer is recovering from the incident.

Post-story highlights