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Crosswalk collapse

Colorado Springs, CO, Customer Services Supervisor Lucille Hickerson

Customer Services Supervisor Lucille Hickerson was driving to work on a recent morning in Colorado Springs, CO, when a crisis erupted at a stoplight:

A pedestrian crossing the street collapsed.

Hickerson rushed to check on the woman. Detecting no pulse, the Postal Service employee immediately called 911, retrieved a CPR kit from her car and rendered first aid until paramedics arrived and took over.

The woman, who had suffered a massive heart attack, regained a pulse in the ambulance on the way to a hospital.

Her daughter later contacted the local Post Office to thank Hickerson for providing life-saving assistance.

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