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Course can help employees foster engagement

The six-hour Engagement Matters course is taught in a classroom setting by USPS engagement ambassadors.

The Postal Service is reminding employees about a training course that is designed to help them build trust in their workplaces.

The six-hour course, Engagement Matters, is geared toward all bargaining unit employees and is conducted in a classroom setting by USPS engagement ambassadors.

The course will help participants learn to be more involved, committed, and enthusiastic about their work, and it will show them how to ensure they make positive contributions to their teams.

“Engagement has been woven into every aspect of this organization. We have seen the importance of how engagement is changing the lives of employees and work teams,” said Rachel Ivory, a Pacific Area engagement ambassador who recently led the largest Engagement Matters class to date — featuring 71 participants — in Sierra Coastal District.

Engagement Matters, which is mandatory for lead retail associates, is part of the Postal Service’s efforts to engage, equip and empower employees, a core strategy.

Those interested in taking the course should contact their district human resources office or their area engagement ambassador. The Employee Engagement Blue page has a list of all ambassadors.

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