Rural Carrier Mary Bruno was recently delivering mail in Henrietta, NY, when she spotted an older customer lying facedown on her lawn.
Bruno stopped to aid the woman, who had fallen.
The Postal Service employee helped the customer sit up, then got her into her home with the assistance of a neighbor.
The neighbor stayed with the woman, who was not seriously injured.
“Mary is a carrier who truly cares about her customers,” said local Postmaster Donna Kennell.