Rural Carrier Heather Walbruck was delivering mail on an icy day this year in New London, WI, when she spotted a customer who had fallen outside his home.
Walbruck stopped to check on the man, who had struck his head and couldn’t get up.
She immediately called 911, obtained blankets from a neighbor and comforted the customer until paramedics arrived and took him to a hospital.
The man is recovering from the incident.