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Public Information Officer Andrea Avery
Public Information Officer Andrea Avery helps educate customers and the news media about the Postal Inspection Service.

My name is Andrea Avery, and I’m the Postal Inspection Service’s national public information officer. I work at USPS headquarters in Washington, DC, where I help respond to media inquiries and ensure the public is aware of the great work we do.

If something newsworthy occurs involving postal inspectors or crimes concerning the mail, I coordinate with USPS Corporate Communications representatives and ensure that the Inspection Service field divisions are aware of the agency’s official response. We should all be on the same page.

I also conduct employee training, provide information to customers on how to avoid becoming a victim of mail fraud, and offer guidance on USPS informational campaigns. For example, during the holiday delivery season, I provide mail and package safety messages that are communicated to USPS customers.

The Postal Service is part of my family. My mom was a Postmaster for almost 30 years. I began my career in 2005 and spent 12 years as an inspector in the field before moving into my current role last year. I was attracted to my current job because the Inspection Service does important work and I wanted to be in a position to promote and celebrate it.

When I’m not at work, I enjoying traveling to visit family and friends. I also love to bake — cakes, cookies, cupcakes, anything that’s sweet — and I’m an avid reader.

My career has provided me with many wonderful opportunities. The places I’ve lived, the people I’ve met, the things I’ve gotten to do — you can’t beat this agency.

“On the Job,” a series on individual employees and their contributions to the Postal Service, appears regularly in Link.

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