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USPS ready to deliver Cyber Monday purchases

Letter carrier loads an LLV
Springfield, VA, City Carrier Assistant Adam Santana loads a vehicle with packages last December. USPS is ready to serve holiday customers again this year, including those who make Cyber Monday purchases.

The Postal Service is ready to deliver customers’ Cyber Monday holiday purchases.

Cyber Monday — the Monday after Thanksgiving — is one of the year’s biggest online shopping days. Sales in 2018 are expected to hit $7.7 billion, a 17.6 percent increase from last year, according to market researcher Adobe Digital Insights.

USPS is reminding customers they can take care of their mailing and shipping needs at home by using the products and services available on usps.com, including Click-N-Ship, Package Pickup and free Priority Mail boxes.

Additionally, the Postal Service is encouraging customers to check out its “How To” shipping tips videos on YouTube, and the organization wants consumers to sign up for Informed Delivery to help them manage their package deliveries.

USPS expects to deliver more than 900 million packages this holiday season, a surge fueled by ongoing increases in online shopping. To prepare, the organization has added transportation capacity and extended delivery windows, among other measures.

Adobe predicts that online holiday sales will total $124.1 billion this year, up 14.8 percent from 2017. The increase is attributed to a longer holiday season — Thanksgiving came early this year, giving consumers more time to shop than usual — and retailers’ focus on improving customers’ online experiences.

“As online shopping surges with another record-breaking holiday season, the retailers with compelling websites … will have the advantage,” said John Copeland, head of Adobe’s marketing and customer insights division.

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