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Best defense

Employees help thwart online threats

CS phishing
USPS wants employees to know they are the first line of defense against cybersecurity threats.

The CyberSafe at USPS team is reminding employees that they’re the first line of defense in protecting the organization from cyberthreats.

An increasingly common scam is phishing — the use of fraudulent messages to steal sensitive information like passwords, usernames, credit card numbers and more. Phishing could result in stolen data, breached networks and other problems.

The most common signs of phishing emails or text messages include:

  • A generic or inconsistent greeting, such as “Dear Customer”
  • Urgent-sounding language
  • Offers that seem too good to be true
  • Spelling or grammar mistakes
  • Unsolicited requests for personal information

If you suspect that you’re the target of a phishing attempt, don’t delete the email. Instead, report the message by using the “Report to CyberSafe” button on your Outlook toolbar. If you don’t have this button, the ServiceNow site has instructions on how to download it.

Alternatively, you can send a suspicious email as an attachment to by selecting the message and clicking the Ctrl, Alt and F keys simultaneously.

The CyberSafe at USPS Blue page has more tips on avoiding and reporting cyberthreats. The LiteBlue page and also have information.

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