Rural Carrier Michelle Logue was recently delivering mail in Oreana, IL, when she spotted an older customer in trouble.
The woman was walking her two small dogs when a leash wrapped around her legs, causing her to fall.
Logue rushed to aid the customer, who couldn’t get up on her own and asked for her husband, who was at their nearby home.
Worried about leaving the customer on the ground in cold weather for any length of time, the Postal Service employee convinced her to accept immediate assistance and got her safely to her feet.
The woman, who was unhurt, required no further help.