Letter Carrier Evelyn Pisani was recently delivering mail at a Wheat Ridge, CO, apartment complex when she discovered an older customer who’d slipped on ice in the parking lot while carrying groceries.
Pisani called 911 for the woman, who had suffered a broken shoulder, and comforted her until emergency responders arrived.
The Postal Service employee also gathered the customer’s groceries and personal items so they could be safely stored in the woman’s apartment.
The customer’s son later contacted the local Post Office to thank Pisani for her assistance.