A Postal Service customer in Royal Oak, MI, recently faced a dire situation: She lived alone and suffered a stroke that left her partially paralyzed and unable to get to a phone for nearly 24 hours.
However, the woman knew that when her mail came, so would a chance to get help.
She yelled out to Letter Carrier Christopher Palmeri when she heard him push that day’s delivery through the mail slot in her front door.
Palmeri immediately called 911 and located neighbors for assistance until emergency responders arrived.
The woman later mailed a letter to the local Post Office, detailing her harrowing experience.
“I was desperate at the time!” she wrote. “Had Chris not been attentive or listening, I would have had to wait another 24 hours before anyone was scheduled to come to my house.”
She added: “He is such a kind, thoughtful and responsive individual. We are very fortunate to have him as a member of the United States Postal Service, and I am eternally grateful for his aid.”