USPS logo LINK — USPS employee news Printable

Text talk

Hackers using messages to scam mobile users

Red-shirted woman looks at phone in car
Do you know how to protect yourself from text message scams?

A simple text message from your bank could be a hacker’s cleverly disguised “smishing” attempt.

Smishing is a form of phishing that uses text messages to scam mobile device users into clicking on malicious links or revealing personal information.

These schemes often involve hackers impersonating a familiar organization or individual.

For example, hackers recently scammed information from Bank of America customers by sending text messages asking them to update their account information through fraudulent hyperlinks.

To protect yourself, the CyberSafe at USPS team advises you to watch out for suspicious texts that take these forms:

• Bank notifications. Hackers will claim something is wrong with your account and request your immediate response. Legitimate organizations will not ask you to text personal information.

• IRS notifications. Hackers, impersonating IRS employees, often text consumers to demand payment.

• Contests. Hackers will text individuals and claim the recipient has won a vacation or other prizes.

You should carefully scrutinize text messages before taking action.

If you suspect your USPS equipment has been compromised, don’t try to fix the situation yourself. Instead, report it immediately to the CyberSecurity Operations Center by emailing

The CyberSafe at USPS sites on Blue and LiteBlue and have more information.

Post-story highlights