Whenever checks came in the mail for a 93-year-old customer in Pittsburgh, Letter Carrier John Zeis made it a point to knock on her door and hand them to her.
When the woman didn’t answer on one such occasion recently, it worried him. He became more concerned on the next delivery day when the mail he’d left in her box was still there.
The postal employee alerted the customer’s niece and a neighbor. After 911 was called, emergency responders discovered that the woman had been stranded for several days after falling and breaking her leg.
Police officers credited Zeis with saving her life.