City Carrier Assistant Richard Kowalski Jr. was delivering mail recently to a home in Lorain, OH, when he heard a woman screaming for help from inside the garage.
He called 911 and stayed on the scene until emergency responders arrived.
The customer told paramedics and police officers that she’d been stranded for more than a day after a fall. Earlier, she tried to get the attention of lawn workers she heard next door, but they did not respond.
The woman was treated for her injuries and is recovering.