USPS logo LINK — USPS employee news Printable

Heroes’ corner

Maine employee helps customer after collapse

Portland, ME, Letter Carrier Alyson Thompson

Portland, ME, Letter Carrier Alyson Thompson knows the customers on her route well.

When she recently discovered a customer collapsed near his home, she called 911 and stayed with the man until paramedics arrived.

The customer, who is elderly, has a soft spot for Thompson. “He calls me his girlfriend and told me that he still loves me,” she said.

Acts of kindness are part of the job, according to Thompson.

“When you deliver mail to the same houses day after day, you become an unofficial guardian,” she said.

Postmaster Leigh St. Pierre said Thompson helps make USPS unique.

“We’re proud to have employees like Alyson representing the Postal Service and looking after our customers’ best interests,” she said.

Post-story highlights