“Our industry is being transformed by a wave of innovations that is changing the way consumers experience mail,” said PMG Megan Brennan, who addressed the Greater Portland PCC in Oregon.
To spark further innovation, the Postal Service has devised new training to help employees better serve customers at Business Mail Entry Units (BMEUs), where most Standard Mail enters the USPS network.
The Postal Service also is testing a new digital and mobile service that will provide residential customers with a preview of mailpieces they’ll receive later that day.
This benefits businesses because it allows their mailings to become part of consumers’ daily digital experiences, Brennan said.
“This has a lot of potential for the evolution of mail,” she said.
At a Greater New Jersey PCC event, newspaper executive Isabella Mest meets with Northern New Jersey District Business Mail Entry Manager Robert Chisholm.
The Greater Dallas PCC and Fort Worth PCC hold a ribbon cutting to open a joint event in Arlington, TX. From left, PCC co-chair Robbie Cramer, Dallas Postmaster Yulonda Francis, Arlington Officer in Charge Anthony Willis, DPMG Ron Stroman and PCC co-chair Allen Aven.
Maintenance Manager William Bartley leads a group of PCC members on a tour of the Louisville, KY, P&DC.
Chief Operating Officer David Williams addresses a gathering of PCC members in Boston.
In Rochester, NY, software company executive Christopher Lien speaks to Network Operations VP Linda Malone.
In Jackson, MS, forestry supply company executive Victoria Carr takes notes during a video presentation from PMG Brennan. Also watching are Mississippi District Business Mail Entry Manager Kathy Horne and Jackson Postmaster Pamela Lowery.
Danny Jackson, a Netflix executive, and Sales VP Cliff Rucker speak at a PCC event at the Margaret L. Sellers P&DC in San Diego.
Retail and Customer Service Operations VP Kelly Sigmon and Bev Outland, secretary of the Detroit PCC.
Pacific Area VP Dean Granholm addresses the Honolulu PCC.
