Taxpayers across the nation flocked to Post Offices to mail their returns April 15 — and USPS employees were there to help.
Although most taxpayers now file returns online, many procrastinators still rely on USPS. More than 40 Post Offices offered extended hours, including some locations that set up drive-through collection points.
The Postal Service estimates it canceled 65.1 million First-Class Mail pieces, down from 72.9 million pieces on Tax Day 2014. USPS doesn’t distinguish between tax returns and other First-Class Mail.
“It’s very satisfying to help people,” said Postal Support Employee Rosalyn Montalvo, who worked at a drive-through collection at the Miami P&DC. “Customers appreciate our taking the weight off their shoulders.”
Employees’ efforts didn’t go unnoticed — including on social media.
A Los Angeles resident praised USPS for being “crazy efficient” on Tax Day, while a Dallas man reported buying sodas for postal employees to help them get through a long day.
John Green, author of “The Fault in Our Stars,” shared his appreciation too. He wrote, “Much love to the United States Postal Service workers in Indianapolis, who were incredibly friendly and competent amid the crush of tax day.”
