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‘A natural partner’

Polish Post helps customers conduct government transactions

Polish Post has introduced a program that allows customers to set up digital profiles they can use for government transactions, such as registering businesses and managing social security payments.

To participate, customers must visit a Polish Post office to verify their identity, Post and Parcel reported last month.

The program is being offered through five offices in Warsaw. Once the trial is complete, it could be extended to hundreds of offices across central European nation.

“As a trusted public institution that provides safe and secure mail delivery, Polish Post is a natural partner to provide services facilitating contact between citizens and state institutions,” said Jerzy Jóźkowiak, Polish Post’s president.

The program will use the digital communications platform Envelo, which Polish Post introduced in 2013.

The state-owned company has about 86,000 employees and 7,500 offices and other facilities.

The pilot is another example of a post seeking new ways to help people conduct online transactions with public agencies. The Postal Service’s Secure Digital Solutions is working with industry experts to develop digital products and services for consumers, the mailing industry and the federal government.

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